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Paradigm Shift

Should Teachers Provide Great Customer Service?

June 16, 2016 Joel Wagner 0

This is an updated version of one of the first articles written on this blog about treating education as a part of the customer service industry. […]

A Customer Service Oriented Classroom Experience

February 24, 2007 Joel Wagner 11

In The Beginning When I was in college, I had an assignment for one of my classes. The assignment was to write up my own […]

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