Should Teachers Provide Great Customer Service? Classroom Management by Joel Wagner - June 16, 2016June 19, 20160 This is an updated version of one of the first articles written on this blog about treating education as a part of the customer service industry. The article was originally posted on February 24, 2007. It was edited and updated on June 15, 2016 to reflect a maturation in my approach to teaching as well as writing. You can read the original along with a handful of comments here. In the beginning When I was in college, I was assigned for one of my classes to write out own philosophy of education. It was somewhat noble (“I teach children to be better people through music†or something like that). It was substantially trite. Most importantly, it lacked any passion and it lacked depth. After all, I had not
Help Me Change The World! Seriously General by Joel Wagner - August 8, 2007July 5, 20101 On July 4th, author Timothy Ferriss wrote a blog entry about changing the world. In response to his request for ideas, I wrote: As a teacher, your book has revolutionized the way I intend on teaching next year. I am going to start the year checking emails once a day and then gradually decrease that to two days a week. It’s amazing how much time most teachers waste with mundane and unimportant tasks. Your points on the difference between efficient and effective have really changed my paradigm of work. I wrote a blog article about it. I would definitely send at least a small chunk of the books to leaders in the National Science Teachers Association. Science teachers talkto other
Pay Attention [VIDEO] General by Joel Wagner - July 4, 2007July 5, 20100 This is one of the most powerful presentations I've seen that pertains to education. If you are interested in being a better teacher, you cannot miss this. It's an awesome presentation on integrating technology into virtually everything that we do in education.Not only is it beautiful from a presentation standpoint (clean, uncluttered, visually pleasing), but it is also beautiful from the standpoint of what it says and how it can completely change your paradigm. Be sure to watch the next video entitled Did You Know? as well. The two of them together can be revolutionary for education.